Text + Payments.
Reimagined.

Bringing frictionless payments to text messaging, powered by a compliant-first SMS platform.

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Text Your Way to a Better Bottom Line

Getting your customers’ attention – and gaining their trust — is a challenge, no matter which way you spin it. Text messaging is a proven way to drive improved results, more on-time payments, and improved operational efficiencies for your business.

Connection

Meet your customers in real time, where they are – after all, 97% of Americans use their texting app at least once per day and 85% of all consumers prefer receiving texts over calls and emails!

Compliance

Highly-regulated industries have strict compliance requirements. Being on the right side of the regulators is not just the right thing to do – it makes good business sense.

Results

Leaders in consumer finance rely on text messaging to increase on-time payments and operational efficiencies. 98% of customers respond to text messaging.

Harness the Power of FinText™ for Consumer Finance

Solutions by Text is the leading text and payments provider for consumer finance. Our powerful FinText™ platform, insightful reporting, and top-tier support fuel our customers to drive world-class results, enhanced engagement, and increased efficiency.

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Engage

Results start with the connection. Industry-leading TextIQ™ and daily Deactivation Logic® monitoring give you the data you need to reach the right person, with the right message, at the right time.

Increase right-party contact rates with an accurate subscriber database

Drive customer response rates higher than any other channel

Breathe easy with compliant opt-ins and opt-out management

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Interact

Rely on our experts to craft the right messages at every stage of the customer journey. Whether you are doing outbound communication, or two-way messaging, we ensure your messages resonate with your audience and our templates ensure your team is communicating in a consistent and compliant way.

Improve engagement with two-way conversational messaging

Reduce risk with compliant message templates

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Transact

Let text power your communications from loan origination to payment reminders and collections.  The FinText™ platform gives you everything you need – messaging, payments, reporting, and compliance – in one place, to build trust and response from your customers.

Increase secure on-time payments with TextPay and SmartURL®

Boost promises kept rates due to increased customer engagement

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What Our Customers Are Saying

Daniel Baggett

SVP of Compliance & Loan Servicing, SAFCO
Solutions By Text has helped us achieve a 70% Kept Rate—that’s 10% higher than our combined rate—across all contact channels. SBT is a leader in innovative methods of communication for collections.

Rick Bonitzer

CEO, PayCourt
We rely heavily on text for payment plan reminders and past due notices. With Solutions by Text, we have seen a 20% reduction in promise-to-pays breaking.

Proud to Partner With

ACA
RMAI
NAF
AFSA

Resources to Elevate Your Texting Program

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