Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

We're here for you.

Solutions by Text offers 24 hour support - both online and offline.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

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We Work With the Best

From retail to financial solutions, we’re constantly working with our clients to push the boundaries and find new ways to leverage SMS for business.

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    Error Codes

    Back
    SBT API & Docs
    General
     

    Error Codes 

    Sl.No.Error CodeError Description
    1 1000 Invalid security token
    2 1001 Title, Organization Code and SecurityToken fields are mandatory
    3 1002 Template id does not exist
    4 1003 Please enter valid Organization Code
    5 1004 Id, Organization Code and SecurityToken fields are mandatory
    6 1005 Organization Code and SecurityToken fields are mandatory
    7 1006 Error in Updating Template - Please Retry
    8 1007 Template created successfully
    9 1008 Template list displayed successfully
    10 1009 Template deleted successfully
    11 1010 Template is already deleted
    12 1011 Template updated successfully
    13 1012 Template exists
    14 1013 Subscriber information saved successfully
    15 1014 Subscriber information already exists
    16 1015 Subscriber information does not exist
    17 1016 Subscriber unsubscribed successfully
    18 1017 Subscriber does not exist
    19 1018 No Subscriber exist
    20 1019 Subscriber unavailable
    21 1020 Phone number exist
    22 1021 Phone number does not exist
    23 1022 Subscriber Widget Error 1
    24 1023 Subscriber Widget Error 2
    25 1024 Pin creation failed
    26 1025 Pin created successfully
    27 1026 Pin verified successfully
    28 1027 Pin verification failed
    29 1028 Verification pin entered does not match - Please enter correct PIN
    30 1029 Phone No. has to be numeric and of length 11-15
    31 1030 Phone No., Organization Code and SecurityToken fields are mandatory
    32 1031 Please Enter Valid Details for Subscription
    33 1032 Phone No., Organization Code and SecurityToken fields cannot be blank
    34 1033 Please Enter Valid Details for Unsubscribing
    35 1034 Title, Organization Code, Text, Subject and SecurityToken fields are mandatory
    36 1035 Templates do not exist
    37 1206 Message is mandatory
    38 1207 At least one recipient should exist
    39 1208 Template is mandatory
    40 1209 Phone Number is mandatory
    41 1210 Organization Code is mandatory
    42 1211 PIN is mandatory
    43 1212 Group Name is mandatory
    44 1213 ZoneType is mandatory
    45 1214 Frequency of schedule is mandatory
    46 1215 Please enter schedule time
    47 1216 Please enter schedule start date/end date
    48 1217 Schedule start date cannot be earlier than current date
    49 1218 Schedule start date cannot be greater than schedule end date
    50 1219 API key is mandatory
    51 1220 Security Token generated successfully
    52 1221 Invalid API key
    53 1222 Category is required
    54 1223 Organization Code is required
    55 1224 Schedule details missing
    56 1225 SentTo - length should be between [11-15] characters
    57 1226 SentTo should be numeric
    58 1227 Invalid OrgCode
    59 1235 Verified successfully
    60 1236 PIN has been verified already
    61 1239 Pin does not exist
    62 1240 Please enter recipient No.(sentTo)
    63 1301 Organization Code deleted successfully
    64 1302 Delete not successful, Organization Code not found
    65 1303 Error in deleting Organization Code
    66 1241 No templates available
    67 1242 Error in creating template
    68 1243 Error in updating Template
    69 1244 Error in getting templates
    70 1245 Error in reading template
    71 1246 Error in deleting template
    72 1247 Title is required
    73 1248 Text is required
    74 1249 Subject is required
    75 1250 Id, Title, Organization Code, Text, Subject and SecurityToken fields are mandatory
    76 1251 Template already Exists
    77 1252 SecurityToken cannot be blank
    78 1253 Error in creating Group
    79 1254 Error in reading Group
    80 1255 Group Name, Group Code and SecurityToken fields are mandatory
    81 1256 Group found
    82 1257 Group not found
    83 1258 Note is required
    84 1259 Note, Organization Code and SecurityToken is mandatory
    85 1261 Note does not exist
    86 1262 Message_status_id does not exist
    87 1263 Message_status_id is required
    88 1264 SecurityToken, message, recipients and Organization Code is required
    89 1265 TemplateId is required
    90 1266 SecurityToken, recipients, templateId and Organization Code is required
    91 1267 Group created successfully
    92 1268 Group already exists
    93 1269 Error in Send Message
    94 1270 Error in sending template message
    95 1259 Note, Organization Code and SecurityToken is mandatory
    96 1271 Error in creating schedule message
    97 1272 Error in message status by note
    98 1273 Error in message status
    99 1274 Error in generating VBT Pin
    100 1275 Error in confirm VBT
    101 1276 Error in request VBT
    102 1277 SecurityToken, message, recipients, schedule date time, Organization Code, timezone and note is required
    103 1278 ScheduledTime and timezone is required
    104 1279 Invalid timezone
    105 1280 Invalid FrequencyType
    106 1281 Message Queued successfully
    107 1282 Message not sent - Please retry again
    108 1283 Message Scheduled successfully
    109 1284 Unable to schedule message - Please retry
    110 1285 Schedule time must be between start and end date & time
    111 1286 Error in saving Subscriber and Verification Details
    112 1287 Subscriber and Verification Details Inserted Successfully
    113 1288 Phone no, pin, Organization Code and Security token is mandatory
    114 1289 Message status id, Organization Code and SecurityToken are mandatory
    115 1290 Please enter a Template or message
    116 1291 Message transaction does not exists
    117 1292 Message sent details does not exist
    118 1293 Invalid category
    119 1294 Invalid Pin
    120 1295 Recipient list should not greater than 1000 numbers
    121 1296 SecurityToken, message and Organization Code is required
    122 1297 SecurityToken, templateid and Organization Code is required
    123 1298 SecurityToken, message and recipient is required
    124 1299 SecurityToken, templateid and recipient is required
    125 1400 Successfully generated SecurityToken
    126 1401 SecurityToken generation is failed
    127 1402 Error in generating SecurityToken
    128 1403 At least one Organization Code should exist
    129 1404 SecurityToken and Organization Code, templateId is required
    130 1405 SecurityToken, message, Organization Code,schedule date time,timezone and note is required
    131 1406 SecurityToken, templateId, recipients, schedule date time, Organization Code and timezone is required
    132 1407 SecurityToken, templateId, Organization Code, schedule date time, timezone and note is required
    133 1408 Group does not exist under this division
    134 1409 Group code already exists, please try again
    135 1410 Default shortcode or longcode for Organization Code does not exist. Please set defaultcode
    136 1411 Subscription created
    137 1412 Error in saving Subscriber Details
    138 1413 Verification details has been sent to Mobile
    139 1414 Error in saving Verification Details
    140 1415 Error! Verification Type details not found
    141 1416 Zipcode should be 5 characters
    142 1417 Zipcode must be numeric and 5 character length
    143 1418 Custom Information not set, Send Message failed.
    144 1419 SecurityToken, Organization Code, fromdate and todate is required
    145 1420 Fromdate is required
    146 1421 Todate is required
    147 1422 Fromdate and todate should be [mm/dd/yyyy] format
    148 1423 Fromdate should be [mm/dd/yyyy] format
    149 1424 Todate should be [mm/dd/yyyy] format
    150 1425 Fromdate should not greater than todate
    151 1426 Error in InboundMessages
    152 1427 Error in MessagesSent
    153 1428 Error in Subscribers
    154 1429 Error in keywords
    155 1430 SecurityToken and organization code is required
    156 1435 Phone list should not greater than 1000 numbers
    157 1436 Resolve carrier executed successfully
    158 1437 Carrier was not found
    159 1442 Todate cannot be greater than today’s date
    160 1440 Successfully retrieved inbound messages report
    161 1441 Successfully retrieved messages sent report
    162 1438 Successfully retrieved subscriber report
    163 1439 Successfully retrieved keywords report
    164 1431 SecurityToken and phone No. is mandatory
    165 1432 Error in cellular carrier
    166 1433 Subscriber already exists in the Organization
    167 1434 Subscriber does not exists in the Organization
    168 1237 Successfully retrieved Note Status
    169 1238 Successfully retrieved Message Status
    170 1443 Successfully loaded organization tree
    171 1444 Unable to retrieve organization tree, for given OrgCode
    172 1445 Error in Organization tree
    173 1446 Subscriber already unsubscribed
    174 1447 This phone number is blocked. You cannot process opt in, contact administrator
    175 1448 Keyword and API key cannot be blank
    176 1449 API key cannot be blank
    177 1450 Keyword cannot be blank
    178 1451 Invalid API key
    179 1452 Keyword entered is not a Division Code
    180 1453 Error in ReadDivision
    181 1454 Successfully read division
    182 1455 Successfully read verification type
    183 1456 Error in read verification type
    184 1457 Successfully retrieved subscriber status
    185 1458 Error in Subscribers status
    186 1459 Phone list should not greater than 1000 numbers
    187 1460 Keyword entered is not a Group Code
    188 1461 Search cannot be blank
    189 1462 Error in subscriberStatus
    190 1463 Unable to get subscriber status
    191 1465 Error in Require VBT
    192 1466 Reverse Lookup executed successfully
    193 1467 Failed to execute Reverse Lookup
    194 1468 Error in Reverse Lookup
    195 1469 This service is currently not available
    196 1470 Landline Number
    197 1471 Invalid Number
    198 1472 Successfully Retrieved Message Sent History
    199 1473 Organization Code, Mobile No, SecurityToken, fromdate and todate is required
    200 1474 SecurityToken, Organization Code, fromdate, todate and content_type is required
    201 1475 content_type is required
    202 1476 content_type is not a valid
    203 1477 Longcode deleted successfully.
    204 1478 Selected Longcode is in use. Cannot be deleted.
    205 1479 Problem during removing Longcode from T2C Application Platform.
    206 1480 Problem during removing Longcode from Application environment.
    207 1481 Problem during Deleting Longcode from SBT Account and releasing to Bandwidth.
    208 1482 Longcode deleted successfully but not able to remove from spam list.
    209 1483 Problem during Longcode delete.
    210 1484 Date range should not be more than 15 days.
    211 1485 Current and last month’s data are not available.
    212 1486 Sorry! you cannot access the data beyond 1 year old.
    213 1487 FromDate can't greater than last month.
    214 1488 Scheduled time should be greater than ten minutes from current time.
    215 1489 Successfully retrieved reverse lookup details.
    216 1490 Error in reverse lookup details.
    217 1491 Error in message history details.
    218 1492 Successfully retrieved customer id details.
    219 1493 Error in customer id details.
    220 1495 Securitytoken,Group Code, Keyword is required
    221 1496 Group Code is mandatory
    222 1497 Please enter valid Group Code
    223 1498 Keyword available
    224 1499 Keyword Reserved
    225 1500 Error in search keyword
    226 1501 Securitytoken, Group  Code, Keyword, Response is required
    227 1502 Group Code,Keyword,Response is required
    228 1503 Securitytoken,Keyword,Response is required
    229 1504 Securitytoken,Group Code,Response is required
    230 1505 Securitytoken,Group Code,Keyword is required
    231 1506 Securitytoken,Keyword is required
    232 1507 Securitytoken,Group Code is required
    233 1508 Keyword,Response is required
    234 1509 Group Code,Keyword is required
    235 1510 Group Code,Response is required
    236 1511 Keyword Response is required
    237 1512 Subscribed response is Mandatory
    238 1513 Keyword entered is not valid to Edit/Delete
    239 1514 Keyword Updated successfully
    240 1515 Keyword not found
    241 1516 Error in updating Keyword
    242 1517 Error in Manage keyword
    243 1518 Response message shouldn’t be more than 160 characters
    244 1519 Group Code, Keyword is required
    245 1525 SecurityToken and longURL is mandatory.
    246 1526 Error while generating shortURL.
    247 1527 longURL list should not be greater than 100 urls.
    248 1528 Successfully generated the shortURL.
    249 1529 Invalid domain name.
    250 1530 Invalid long URL.
    251 1531 Successfully retrieve the information.
    252 1532 'There is no information available for the given short URL.
    253 1533 Long URL is mandatory.
    254 1534 SecurityToken and shortURL is mandatory.
    255 1535 Short URL is mandatory.
    256 1536 Error while retrieving the information.
    257 1537 Issue while accessing the service. Please contact administrator.
    258 1538 For Software Partner, OrgCode should be from Organization level.
    259 1539 Reverse Phone Lookup executed successfully.
    260 1540 PartialError, Could not retrieve entire response
    261 1541

    AuthError, International Phone Number Lookup not authorized
    262 1542

    Invalid Input
    263 1543

    Failed to execute Reverse Phone Lookup
    264 1544

    Successfully generated the shortURL except for some invalid url.
    265 1545

    Successfully updated the target URL.
    266 1546

    Error while updating the target URL.
    267 1547

    Given short URL is not correct or not belongs to this account.
    268 1548

    Given short URL is not a custom URL.
    269 1549

    Given custom short URL is not belongs to this account.
    270 1550

    Custom keyword cannot be empty.
    271 1551

    Provided custom keyword is already in use.
    272 1552

    Provided custom keyword is already in use. So, you can not use the same custom keyword instead you can update the same if required.
    273 1553

    Successfully retrieved short URL Report.
    274 1554

    Error in short URL details.
    275 1555

    Successfully retrieved custom URL Report.
    276 1556

    Error in custom URL details.
    277 1557

    You can access the current month and last 13 months old data.
    278 1565

    File Name is Mandatory.
    279 1566

    File does not exists.
    280 1567

    File already deleted.
    281 1568

    File successfully deleted.
    282 1569

    Error in deleting file.