Even before the COVID-19 era began, keeping up with regulations and compliance has been a challenge. On top of the due diligence expected in communication compliance, today people demand a technology that keeps pace and stays on top of the latest trends. At stake for your business: improved efficiency, streamlined collections processes, improved engagement and retention, and increased collection rates. Join us in this session as we hear from two industry experts on leveraging mobile technology to improve engagement while remaining compliant.

Learning Objectives

• Identify what regulatory agencies, regulate the texting industry and their current rules
• Investigate proper methods for consent and opt-in procedures
• Explore the impact of COVID-19 on receivable management best practices