Tailored Solutions for Capital One’s Success

Empowering Capital One: Transforming Financial Communication

Simplify and streamline account alerts, payment reminders, application processing, pay by text, and more.

At Solutions by Text, we specialize in transforming communication in the financial sector. With our tailored messaging solutions, we empower institutions like Capital One to streamline operations and enhance customer experience.

Why Switch to Solutions by Text?

Partner with the Leading Compliant Text Provider

We are known in the financial space for providing an excellent customer experience giving your consumers what they want, all while remaining fully compliant, and complimenting your existing consumer communication channel.

Measurable Results

Peers in your space have experienced on average a decrease in case resolution times from 8.5 minutes to 1.5 minutes, and payment processing times from 2.5 minutes to 30 seconds per payment through text messaging.

Your Consumers Want to Text

88% of Millenials and Gen Zers state that they are likely to use pay-in-text if given the opportunity, yet only 9% of consumers have been given the option to use this payment method.

What Our Customers Are Saying

"Our customers want to engage in this channel. Relying on text in our omni-channel strategy has changed the game for us."
SVP Credit & Collections
Top Ten Mastercard Issuer

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