Fiserv and Billtrust alum further strengthen Solutions by Text board as company looks ahead to the next phase of growth Dallas, TX (November 19, 2024) – Solutions by Text (SBT), the leading platform for compliance-first messaging and payments for consumer finance, today announced the appointment of Rahul Gupta and Flint Lane to its board of…
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The financial service provider, a customer-focused lending institution, saw a chance to improve its operations and customer interactions. By using SMS and MMS solutions from Solutions by Text, the lender made document collection easier, increased conversions from application approval to funding, and gave customers better self-service options. The Results The implementation of compliant text messaging…
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Imagine a world where every financial interaction is seamless, personalized, and compliant. At FinText NOW 2024, industry visionaries gathered to turn this vision into reality—sharing groundbreaking ideas and unveiling innovations set to redefine consumer communication in finance. From exploring the strategic advantages of compliance to showcasing the latest in AI and RCS technologies, the sessions…
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Are you struggling to capture your customers’ attention with traditional communication methods? Email, phone calls, and direct mail are increasingly losing their impact in a market driven by instant gratification and convenience. Text messaging has emerged as a superior channel, offering unmatched open and response rates. But how can text enhance your omni-channel communication strategy…
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In the heavily regulated consumer finance industry, ensuring compliance in business to consumer messaging is crucial – as well as complicated. Solutions by Text (SBT) specializes in providing compliant text messaging solutions that help businesses connect with their customers while adhering to complex regulatory and carrier (T-Mobile, AT&T, Verizon, etc.) standards. This checklist is designed…
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Three-day event welcomes leaders of the consumer finance industry for education, panel sessions, networking, and collaboration October 14 – 16; Nashville, Tennessee Dallas, TX (August 20, 2024) – Solutions by Text (SBT), a leading platform for compliance-first messaging and payments for consumer finance, proudly announces its second annual FinText NOW customer conference focused on the…
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For the 8th Time, Solutions by Text Makes the Inc. 5000, at No. 3028 in 2024, With Three-Year Revenue Growth of 165 Percent NEW YORK, August 13, 2024 – Inc. revealed today that Solutions by Text (SBT) ranks No. 3,028 on the 2024 Inc. 5000, its annual list of the fastest-growing private companies in America.…
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In the competitive world of consumer finance, delivering exceptional account servicing is crucial for maintaining operational efficiency and driving customer satisfaction. Traditional call centers often face challenges like long wait times and complex management demands, impacting both productivity and customer experience. Two-way texting offers a game-changing alternative, providing real-time, efficient communication that transforms account servicing.…
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In a landmark decision, the Supreme Court has overturned the Chevron doctrine, fundamentally changing how regulations are interpreted and enforced in the United States. This ruling has significant implications for industries across the board, including consumer communications and text messaging. For consumer finance organizations, understanding and adapting to this new regulatory landscape is crucial. But…
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