In the heavily regulated consumer finance industry, ensuring compliance in business to consumer messaging is crucial – as well as complicated. Solutions by Text (SBT) specializes in providing compliant text messaging solutions that help businesses connect with their customers while adhering to complex regulatory and carrier (T-Mobile, AT&T, Verizon, etc.) standards. This checklist is designed…
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In a landmark decision, the Supreme Court has overturned the Chevron doctrine, fundamentally changing how regulations are interpreted and enforced in the United States. This ruling has significant implications for industries across the board, including consumer communications and text messaging. For consumer finance organizations, understanding and adapting to this new regulatory landscape is crucial. But…
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A look at the history of SMS and why it matters. The SMS relationship between a customer and a business should always begin with an opt-in message. The obligatory nature of this first compliance text message might not leave much creative freedom to impress your audience. Since it is the first SMS interaction they will…
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