Establish trust. Drive engagement. What exactly is a vCard? In simple terms, a vCard is your virtual business card. vCards take the guess work out of establishing that your business, and its text messages, are safe to engage with. vCard: Virtual Contact File (.vcf) Definition: A file format that delivers the contact details of an…
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Insights from The State of Bill Pay Report Our exclusive industry report, “The State of Bill Pay: Digital Payment Trends and Growing Demand for Text Messaging,” delves into the preferences and behaviors of 2,005 U.S. bill-paying consumers with cell phones. Explore the key takeaways that every forward-thinking professional needs to know. Bill Pay Landscape: Seizing…
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Messaging Strategies for Lenders Lenders are increasingly turning to text communication as a powerful tool to enhance their customer journey. During the “Customer Best Practices” panel at SBT’s FinText 2023 customer conference, experts delved into the unique challenges and success stories of real lending customers. Compliance Comes First Lenders must make compliance the central focus…
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Determine Which Method is Best for Your Business (Hint: It’s Both!) MMS (Multimedia Messaging Service) and SMS (Short Message Service) coexist in our daily text messaging, living within a single chat interface on our phones. Many find it difficult to distinguish between the two. Despite their many similarities, MMS and SMS serve unique functions with…
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The Company Welcomes Software and Payments Industry Leader Nick Babinsky Dallas, TX (September 21, 2023) — Solutions by Text (SBT), creator of FinText (™), an embedded messaging and payments platform for consumer finance businesses, today announced the appointment of Nick Babinsky as its Chief Product Officer. Under his leadership, Nick will steer SBT’s product innovation…
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A Guide for Lending Professionals If you’re a lending professional aiming to optimize loan growth through existing opt-in contacts, this guide is tailored for you. Let’s explore how strategic text marketing to your subscriber base can reshape your lending landscape. 1. The Foundation: Consent and Compliance Before embarking on your text marketing journey, let’s lay…
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Tactical Ideas To Help You Drive Engagement and Create an Exception Customer Experience A New Challenge in Lending and Collecting Communications One of the most fun (and challenging!) parts of the lending and collections industries is that consumer preferences are constantly changing – and it’s our job to stay ahead of the curve! For the…
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Why the ARM Industry Chooses Solutions by Text In the ever-evolving landscape of the Accounts Receivable Management (ARM) industry, selecting the right partner is paramount to success. At Solutions by Text, we pride ourselves on being more than just a service provider; we are a strategic ally that understands the intricacies of the ARM space…
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As consumers increasingly rely on mobile devices, businesses are presented with a unique opportunity to connect with their audience via SMS text messaging. In most of our customers use cases at SBT – they use text messaging for account alerts, payment reminders, marketing promotions, two-way texting with their customer service teams and now, even processing…
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The auto loan industry has a problem. While rising interest rates make car ownership increasingly unrealistic for consumers, there also exist many barriers to on-time auto loan payments for those who have managed to finance a vehicle. As a result, automakers and lenders are faced with the challenges of collecting debts efficiently while maintaining fruitful…
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