Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

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Solutions by Text offers 24 hour support - both online and offline.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

We Work With the Best

We are constantly working with our clients to push the boundaries and find new ways to leverage SMS for business.

See Our Success Stories

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Solutions by Text is here to help you Collect!

Our approach is proven and effective and it’s the same for every client, whether big or small. We remove the guesswork by providing sound advice and strategies for success based on hard data and years of experience.

We’re here to answer your questions. Let us show you how you can leverage real-time SMS responses to reduce your costs and increase your earnings.

Since 2016, Solutions by Text has been providing Collect! users a fully compliant texting solution through our own global SMS platform.

Virtual Agent Demo
Featured Solution

Use Two-Way texting as a bridge to your virtual Collect! agents

  • Two-Way Texting is a great way to stay connected with your customers during this critical time. Put a text response INBOX in the hands of your trained staff and start a conversation with your customers. Whether you’re answering billing questions, keeping borrowers current on their payments or updating customer records, with SBT, your customer communication happens in real-time.
  • Inbound messages are processed and inserted to the debrots automatically
  • Compliant Opt-in Methods and Messaging considerations
  • Read the sent and received messages in the notes field
  • Find and report vis SMS contacts

Additional Integrated Products

PHONE NUMBER VALIDATION

Removes landlines and invalid numbers from your client list to ensure your customers can receive your texts to their cell phone numbers. Query the current state of phone numbers. Mark phone numbers which can send/receive SMS messages and verify opt-in status.

AUTOMATED TRIGGERS

Send your customers friendly text message notifications about their account’s status. Remind them of an upcoming bill, notify them when a payment has been missed, or even a personalized Happy Birthday message. Whatever the occasion, your clients can benefit from Account Reminders by text because it’s a great way for them to stay connected with your business. Reach out to your customers during this critical time to set up payment options.

DEACTIVATION FILES

Receive a daily email report with deactivated numbers. This helps identify customers who are no longer reachable by text or phone. This ensures your text and automated dialer programs are not targeting deactivated numbers.

SEND OPT-IN REQUEST

Serves as an additional layer of compliance and documents the customer request and permission for your SMS campaigns.

Opt-in PIN Example

Contact a Solution Consultant to get started!