Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

We're here for you.

Solutions by Text offers 24 hour support - both online and offline.

Give us a Call

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

We Work With the Best

From retail to financial solutions, we’re constantly working with our clients to push the boundaries and find new ways to leverage SMS for business.

See Our Success Stories

Use text messaging compliantly and securely to communicate with your customers, collect payments, and service accounts.

Improve response and positive interactions with the power of text.

See What’s Possible

Account Alerts
Payment Reminders
Application Processing
Text Pay™

20B

20 billion texts sent in the world daily.
7 billion belong to the U.S. (Forbes)

98%

98% of all text messages are read in 3 minutes or less (Forbes)

93%

93% smartphone penetration in the United States (Ring Central)

We have the most compliant and secure texting tools for your lending, banking, credit, or other financial institution needs.

Features custom-designed to fit into your existing process and account workflows- quickly, compliantly, and securely

 One and Two-Way Text

Build text rapport. Engage real-time or schedule mass campaigns: Marketing, Customer Service, Lending, Collections, and much more.

  SmartURL™ 

Shortened, trackable links that direct members to your payment portal, PDFs, Docu- Sign documents, videos, surveys, and landing pages.

   Inbound MMS

Securely receive documents needed for loan stipulations: e.g., check stubs, W2s, tax documents, driver’s licenses, birth certificates, passports, etc.

   API Integration

Allows you to automate and plug into the SBT software, giving you the ability to create a customized, seamless experience for your members.

Keywords

Used to opt-in your members and other engagement areas to increase loan application volume, product interest, or new account openings.

Employee-Assisted Opt-In

Securely allows your employees to double authenticate through a verify by text method and begin sending messages instantly.

   Reporting & Analytics

Know which campaigns are working, strengths, and areas to improve engagement. Create custom messages from reports and industry knowledge.

  Deactivation Monitoring 

Monitor deactivated, ported, or reassigned numbers to ensure accurate records and maintain standards. Avoid violations and penalties.

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