FinText 2023

INDUSTRY KEYNOTE: The Future of Payments

Don’t miss out on our keynote presentation featuring Peter Davey, Venture Partner at Alloy Labs. He will delve into captivating advancements across the industry, ranging from game-changing technologies to budding trends that are influencing the landscape of banking and payments now and into the future.

SPEAKERS:

• Peter Davey, Venture Partner at Alloy Labs

KEYNOTE: How AI is Changing the Game

Hear from leading experts in messaging technology on their predictions for how we’ll see AI change the game in consumer finance. We’ll discuss:

• The future of agents and call centers
• Maintaining the consumer experience
• Benefits – and risks – of relying on AI

SPEAKERS: 

• Subra Viswanathan, EVP Technology at Solutions by Text
• Ranjan Dharmaraja, CEO at Quantrax Corporation, Inc.

KEYNOTE: State of Billpay

Get first dibs on the exclusive unveiling of our market research report, delivering real data about how consumers are paying their bills today, how they expect to pay over the next 12 months, and how you can use this real data to stay ahead of the game. Partners will join us onstage to discuss findings, insights, and using this data to build a future-proof strategy for messaging and collecting payments in 2024.

SPEAKERS:

• Mike Rogers, Chief Business Development Officer at Solutions by Text 
• David Albertazzi, Director, Retail Banking & Payments at Datos Insights

LUNCH

PANEL: Compliance Forum: 2024 Regulatory Update

Join an in-depth session with compliance experts on shifting regulatory requirements as we go into 2024. Take advantage of SBT’s relationships with leading regulatory bodies as we discuss how to guide our industry down a path that benefits lenders and consumers alike. In this session we will highlight:  

• Compliance myths you thought were true – debunked 
• Recent changes in text and payment compliance that affect your business
• What we expect to see happen in 2024
• How we are advocating to keep the channels open

SPEAKERS:

• Amanda Payton, General Counsel at Solutions by Text
• Chuck Dodge, LLP Attorney at Hudson Cook
• Jeff Simmons, Vice President- Technology Programs at CTIA

Coffee with Partners

PANEL: The Real-Time Ecosystem: Drive Payments to Your Advantage

It’s no secret we are in a market where consumers have choice – which means that our work of delivering exceptional consumer experiences that drive your bottom line is never done. Join us as we talk through shifts in consumer preferences and how optimize your strategy to drive value to your business – in real time.

SPEAKERS: 

• Nick Babinsky, Chief Product Officer at Solutions by Text
• John Turnage, President at Southern Credit Adjusters
• Rob Kennedy, VP of Sales at Nuvei
• Jason Smith, VP, Channel Sales and Business Development at Papaya Pay

ROUNDTABLES: Hot Takes

Customer Appreciation Event

PANEL: Customer Best Practices

Reducing charge-offs? Accelerating payment timelines? Increasing promises kept rates? Decreasing opt-outs? What matters most is how industry leaders are actually doing it in the real world. Join current Solutions By Text consumers who are seeing world-class results, and take home some practical tactics that will influence your messaging and payments programs today.

SPEAKERS:

• Leigh Ann Lindsey, Head of Strategic Accounts at Solutions by Text
• Kristyn Leffler, VP, Digital Strategy & Operations at Resurgent
• Rafe Dunlap, VP, Head of Collections at Lending Club
• Chris Thornton, SVP, Risk Services at Premier Bankcard

CLOSING SESSION: Future of SBT

We’ll end FinText 2023 on a high note – talking about the exciting additions SBT is bringing to you to make your texting and payments programs more effective and efficient. Join us to hear about how payment processing, rich messaging, and more can power your communications programs and drive better results for your business.

SPEAKERS:

• David Baxter, CEO at Solutions by Text
• Nick Babinsky, Chief Product Officer at Solutions by Text