Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

We're here for you.

Solutions by Text offers 24 hour support - both online and offline.

Give us a Call

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

We Work With the Best

We are constantly working with our clients to push the boundaries and find new ways to leverage SMS for business.

See Our Success Stories

Ready to talk?
Use the contact form below.

Solutions by Text is here to help you connect!

Our approach is proven and effective and it’s the same for every client, whether big or small. We remove the guesswork by providing sound advice and strategies for success based on hard data and years of experience.

We’re here to answer your questions. Let us show you how you can leverage real-time SMS responses to reduce your costs and increase your earnings.

Since 2021, Solutions by Text has been providing MeridianLink users a fully compliant texting solution through our own global SMS platform.

Featured Solution

Use Two-Way texting as a bridge to your virtual representatives

  • Two-Way texting is a great way to stay connected with your customers. Put a text response INBOX in the hands of your trained staff and start a conversation with your customers. Whether you’re answering billing questions, keeping borrowers current on their payments or updating customers records, with SBT, your customer communication happens in real-time.
  • Inbound messages are processed and inserted to representatives automatically
  • Compliant Opt-in Methods and Messaging considerations
  • Read the sent and received messages in the notes field
  • Find and report vis SMS contacts
  • Emoji support 👋😃
Virtual Agent Demo

Additional Integrated Products

Template Library

Unlimited custom, compliant templates. Free-form messages are available for trained approved users.

Custom Reporting

Custom performance reporting to monitor and optimize your text solutions.

Compliant Consulting

We’ll assist you with what to say, when to say it and frequency of how often to say it.

DEACTIVATION REPORTING

Monitor deactivated, ported, or reassigned numbers to ensure accurate records and maintain TCPA standards. Avoid violations and penalties.

Opt-in PIN Example

We have the most compliant and secure texting tools for your software or IT requirements.

Features custom-designed to fit into your existing process and account workflows- quickly, compliantly, and securely

 One and Two-Way Text

Build text rapport. Engage real-time or schedule mass campaigns; Marketing, Customer Service, Lending, Collections and much more.

  SmartURL™  

Shortened, trackable links that direct customers to your payment portal, PDFs, Docu- Sign documents, videos, surveys, and landing pages.

   Inbound MMS

Securely receive documents needed for loan stipulations; ie. Check stubs, W2’s, Income Tax Documents, Diver License, Birth Certificate, Passport, etc.

   API Integration

Your ability to automate and plug into the SBT software, giving you the ability to create a customized seamless experience for your customers.

Keywords

Used to opt-in your customer and other engagement areas to increase loan application volume, product interest, or new account openings.

Employee Assisted Opt-In

Securely allows your employees to double authenticate through a verify by text method and begin sending messages instantly.

   Reporting & Analytics

Know which campaigns are working, strengths, and areas to improve engagement. Create custom messages from reports and industry knowledge.

  Deactivation Logic™  

Monitor deactivated, ported, or reassigned numbers to ensure accurate records and maintain TCPA standards. Avoid violations and penalties.

Contact a Solution Consultant to get started!