Connect Smarter with SMS, MMS, & RCS
Drive action through real-time, personalized conversations. Purpose-built for compliance. Powered by mobile messaging.
Not Just Messages. Conversations That Convert.
Traditional channels like email, phone, and direct mail fall flat. Leaving customers overwhelmed, and messages ignored. Ditch the noise. FinText delivers smarter, more meaningful interactions from a single trusted partner, helping you:
- Reach more customers with our unmatched delivery rates.
- Boost engagement through higher open and response rates.
- Protect your brand with built-in compliance workflows.
SMS Messaging
One-Way and Two-Way Texting
SMS is the most direct and trusted channel for real-time communication. SBT’s FinText platform lets you send secure, compliant messages at scale — all within a framework built for consumer finance.
- Maximize agent efficiency with tools that simplify managing multiple live conversations — so customers get answers faster.
- Keep customers informed and engaged with real-time updates, alerts, and promotions via trusted 10DLC or short code delivery.
- Ensure every message adheres to compliance standards using our extensive library of pre-approved templates.
- Drive clicks and track results through branded, customizable SmartURLs®.
- Turn texts into transactions with keyword-triggered actions like “PAY NOW,” “HELP,” or “APPLY”.
MMS Messaging
Securely Send and Receive Documents
Decrease agent processing times and increase response rates by getting the information you need from your customers — fast.
- Elevate branding with visually rich messages that include logo(s), product images, and promotional graphics.
- Boost click-through rates and customer retention with engaging media like videos, GIFs, and interactive content.
- Send and receive documents (e.g., ID cards, signed forms, payment confirmations) to reduce manual processing and improve response times.
- Reduce operational costs and increase revenue by shifting conversations away from call centers and into a more efficient, high performing communication channel: text.
RCS Messaging
Engage Customers with Rich, Actionable Messaging
Turn every message into a branded, interactive experience that builds trust, boosts engagement, and drives real results.
- Build trust instantly with verified sender profiles and branded messaging that reassure customers they’re interacting with your business not a bad actor.
- Drive self-service and engagement through dynamic, personalized conversations featuring rich media, carousels, and interactive elements.
- Boost conversion rates with embedded buttons and calls-to-action that let consumers complete key tasks like loan applications or payments directly within the message.
Purpose-Built for Compliant Messaging. Powered by Good Conversations.
In regulated industries, speed shouldn’t come at the expense of compliance. Whether you’re launching a large-scale marketing campaign or engaging in two-way servicing conversations, every message must meet strict regulatory standards to avoid fines, penalties, or carrier shutdowns.
At SBT, we don’t just understand the rules — we build our entire platform around them. Our integrated architecture maintains continuous compliance, helping you mitigate risk and avoid costly violations throughout the full lifecycle of your texting programs.
Explore All the Capabilities of FinText
Scalable SMS Gateway
One-Way Text Messaging
Two-Way Text Messaging
Inbound MMS
URL Shortener
Verify by Text
One-Time Passcodes
Keywords
Brand ID
Message Template Library
Payments by Text
Reporting and Analytics
Carrier Lookup
Right Party Contact Monitoring
Short Codes
Long Codes
Deactivation Logic
25%
increase in application approval to funding conversions
15%
Increase in refinance take rate
2x
payment generation compared to mail, phone and email
National Lender improves funding rate with text messaging
400%
ROI for texting program
45%
reduction in non-FDCPA debt letters
100%
increase in self-service payments