ON-Demand:Webinar
The Importance of Trust in Text Messaging for Financial Services
Trust is the foundation of every customer interaction, and nowhere is that more important than in financial services text messaging. 85% of consumers say they worry about fraud when texts come from unrecognized numbers, which means unverified messages are far less likely to earn engagement.
In this 25-minute webinar, the customer success leaders from Solutions by Text will share how verified messaging builds trust, drives higher response rates, and strengthens long-term customer relationships. You’ll learn the difference between compliance and verification, explore how SMS, MMS, and RCS create confidence, and see real-world examples of improved deliverability, lower opt-outs, and stronger conversions.
Speakers
Caitlin Fox
VP of Customer Success, SBT
Erin Wilson
Senior Customer Success Manager, SBT



