Results
Established Texting Program
Great job! Your texting program is robust and delivering meaningful customer interactions. Now is the time to double down on efficiency, personalization, and advanced automation to scale results even further.
Here are some actions you can take to strengthen your program:
Enhance MMS Personalization
Incorporate branded visuals, videos, and document-sharing capabilities to boost engagement and build stronger brand recall.
→ Explore MMS
Automate Two-Way Texting
Use automation and conditional logic to deliver real-time responses and faster customer resolution—especially in servicing and support flows.
→ Learn more about two-way
Expand Embedded Text Payments
Revisit your opt-in/opt-out workflows, pre-approved templates, and consent capture tactics to align with evolving regulatory standards.
→ Check out FinText™ Payments
Keep refining your approach, and you’ll continue to see exceptional results—after all, good conversations pay off.
👋 Let's Discuss Your Results Live
Resources for Established Texting Programs
Applications of MMS
Learn how MMS improves return on investment for the text communication channel, driving valuable connections and increasing conversions.
SAFCO's Two-Way Texting Success
In this webinar, our experts at Solutions by Text walk through the core components of a successful texting program.
Digital Denial
Insights from 1,506 U.S. borrowers reveal how text messaging can bridge the gap between lender offerings and borrower expectations.