Auto Finance
How We Serve Auto Finance
Accelerate loan journeys with unified texting campaigns across each lending stage.
We use text communications to transform the effectiveness of auto lending from originations to collections
Lifecycle Marketing
Drive demand, save time and magnify your marketing efforts.
Loan Origination
Simplify and streamline the application process.
Account Servicing
Position your customers to obtain and pay invoices with ease.
Bill Pay
Increase on-time payments and kept rates.
Securely Request and Receive Documentation
Streamline the auto loan process with SBT’s Multimedia Messaging Services
- Driver's License
- Insurance Card
- Proof of Income
- Credit History
Facilitate conversation-to-conversation
Smart URL®
Text messages with short links created by public generators are often flagged by cellular carriers as spam and blocked from sending. Links generated by private generators such as SBT’s Smart URL® are not blocked.
- Create, customize and track shortened URLs.
- Receive detailed reports of a specific customer’s activity and track link clicks.
Two-Way Texting
Two-way conversational texting enables your agents to engage with consumers using a library of custom templates designed specifically for the highly regulated financial industry
- Empower real-time customer communication
- Rely on templates to keep you compliant and effective
- Increase communication-to-action with keywords, allowing customers to respond with one word to prompt a text journey
of consumers that have been exposed to text payment options say it is the easiest way to pay a bill
of consumers prefer text messages for appointment reminders and communication with auto finance
of consumers are more likely to pay a bill on time if they had a text reminder
Stay Compliant. Stay Connected.
We've got you covered.
SBT has compliance built into how it operates and deploys its product offering, with features designed to safeguard our customers.
WHITE PAPER
Auto Finance State of the Industry 2024
This white paper examines key statistics and trends in the auto finance industry in 2024 and discusses their implications for consumers and stakeholders.
Ensure Ongoing Compliance
Subscriber Management
PIN Validation
Deactivation Logic
Two-Way Templates
Text IQ
Opt-In & Delivery Monitoring