Text messages have a 94% open rate within 9 minutes or less and text billing reminders have an overwhelmingly positive customer response. Can you say the same about paper billing statements?
Text Pay™ connects you with your customer for a more personal experience.
Texting has a 45% higher response rate than direct mail for a safe and simple solution to billing.
Text-based billing reminders, simple collection statements, and mobile-enabled payment systems provide intelligent solutions to improve on-time payments, reduce collection costs, and build customer confidence.
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Billing Reminders
Positive customer feedback from billing reminders shows that text-based billing reminders contribute to an overall positive customer experience. SBT shows you how to create successful client sales cycles and earn repeat business while staying compliant with the law.
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Payments
You can collect payments from qualified customers quickly and easily via text. Our three-step, text payment system is fully compliant with industry regulation by requiring confirmation and double approval. Get paid instantly and stay covered legally with SBT Text Pay™.
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Collections
Customer response to collection alerts will surprise you. In cases where mail and direct phone contact has failed, text messaging often gets through, speeds up resolution time, and minimizes the default period. Our 2-way texting service lets customers reply by text and instantly open dialog with your trained collection specialists.
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