Increase Loan Origination Conversion Rates

Enable customers to complete applications at their own pace without the risk of losing their progress. 

SMS and MMS make the loan origination process more accessible and convenient for borrowers. Eliminating the need for physical paperwork and in-person interactions, text-based communication enables borrowers to initiate and complete loan applications from anywhere, at any time.

Leveraging text messaging throughout the origination stage allows lenders to engage with customers proactively through:

Texting Solutions for Consumer Finance

Send and Receive Application Documents with MMS

Multimedia Messaging Services (MMS) allows consumer lending organizations to send and receive crucial documents directly within the text channel to expedite the loan origination process. 

Photo IDs

Borrowers can securely send photos of their IDs for verification purposes.

Proof of Income

Lenders can request and receive pay stubs, w-2 forms, or other income documents.

Insurance Documents

Lender can request and receive insurance policy documents or proof of coverage.

Abandoned Application Reminders with SMS

Reconnect with customers who have abandoned their loan applications.

  • Prompt customers to resume their progress and guide them through the necessary steps to complete their application, with personalized reminders.
  • Maximize engagement and conversion rates by leveraging targeted SMS campaigns tailored to the customer’s journey.

SmartURL®️

Create, customize, and track shortened URLs for your text campaigns.

  • Access detailed reports on individual customer activity.

  • Track link clicks, enhancing your ability to tailor follow-up communications.

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